Last updated: October 2026

Privacy Notice

Landlord Possession Services Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This notice explains how we collect, use and share your personal information when you use our document preparation and posting services.

1. Who we are

Landlord Possession Services Ltd is the data controller for the personal information we process. Our registered office is at 41 Kendall Road, Manchester, M8 4ND. If you have any questions about this notice, please email us at info@landlordpossessionservices.co.uk.

2. Information we collect

We collect information you provide when using our site, including your name, contact details, property address and information about your tenancy, including the tenant's name and details of any rent arrears or breaches. We also collect technical data about your visit, like your IP address and browser type.

3. How we use it

We use your information to provide our services, including checking your compliance documents, preparing your Section 8 notice and court claim bundle, and posting documents to your tenant and the court. We also use it to communicate with you about your case and to improve our service.

4. Our lawful reasons

We process your information because it is necessary to perform our contract with you, to comply with legal obligations, and for our legitimate interests in providing a document preparation service to landlords.

5. If you are a tenant or occupier

Your landlord provides us with your information so we can prepare legal paperwork. We process this for the establishment and exercise of legal claims by the landlord. We do not represent you or provide you with legal advice.

6. Who we share it with

We share information with our service providers (like our website host and email provider), with the court when filing a claim, and with your tenant when serving a notice. We may also share information if required by law or a regulator.

7. Transfers outside the UK

We store your data within the UK and EEA. If any of our service providers transfer data outside these areas, we ensure appropriate safeguards, like standard contractual clauses, are in place.

8. How long we keep it

We keep your information for as long as necessary to provide our service and for up to 6 years after your case completes to comply with our legal and record-keeping obligations.

9. Your rights

You have the right to access, correct or delete your personal information, and to restrict or object to its processing. You can also ask for your data to be transferred. To exercise these rights, please email us. You have the right to complain to the Information Commissioner's Office (ICO).

10. Cookies

We use cookies to make our site work and to understand how people use it. You can control cookie settings in your browser.

11. Keeping information safe

We use technical and organisational measures to protect your data, including encryption for signatures and secure storage for documents.

12. Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last updated.